Understaffed agency sent into ‘death spiral’ as employees warn Musk-led cuts will lead to structural collapse
Office closures, staffing and service cuts, and policy changes at the Social Security Administration (SSA) have caused “complete, utter chaos” and are threatening to send the agency into a “death spiral”, according to workers at the agency.
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The SSA website has crashed several times this month. Wired reported Doge staff want to migrate all social security data and rewrite code in months, which could cause system collapse and further outages.
The agency plans to eliminate the jobs of 7,000 workers at the agency through voluntary buyouts, resignations or firings, though the union representing SSA employees anticipate even more firings beyond cutting staff to 50,000 workers.
Acting commissioner Leland Dudek has acknowledged to staff that Doge are making the decisions at the agency. Musk, Donald Trump and others have claimed action is being taken to tackle widespread fraud at the agency.
Dudek was appointed acting commissioner after he reportedly secretly shared information with Doge staff. He has threatened to shut down the agency in response to a court order barring Doge from accessing the data.
https://www.theguardian.com/us-news/2025/apr/06/musk-doge-social-security