Newsweek: DOGE cuts to cause 2 million extra visits to Social Security offices: Study

Staffing cuts and office closures at the Social Security Administration (SSA), driven by Elon Musk‘s Department of Government Efficiency (DOGE), are estimated to force seniors to make nearly 2 million additional annual trips for necessary in-person assistance, according to a new study.

It’s never good to remove options, but for some people this will work out better. Getting through to Social Security by phone can waste many hours of time. Depending on the wait time at your local office and the travel time, it can be more convenient.

In my family’s case the local office was hopeless — the line was out the door and down the block. But we found a suburban office where the waits were much shorter with sufficient indoor seating for everyone.

Nevertheless I expect there will be more losers than winners here.

https://www.newsweek.com/doge-social-security-seniors-benefits-elon-2078102

Guardian: Doge’s attack on social security causing ‘complete, utter chaos’, staff says

Understaffed agency sent into ‘death spiral’ as employees warn Musk-led cuts will lead to structural collapse

Office closures, staffing and service cuts, and policy changes at the Social Security Administration (SSA) have caused “complete, utter chaos” and are threatening to send the agency into a “death spiral”, according to workers at the agency.

The SSA website has crashed several times this month. Wired reported Doge staff want to migrate all social security data and rewrite code in months, which could cause system collapse and further outages.

The agency plans to eliminate the jobs of 7,000 workers at the agency through voluntary buyouts, resignations or firings, though the union representing SSA employees anticipate even more firings beyond cutting staff to 50,000 workers.

Acting commissioner Leland Dudek has acknowledged to staff that Doge are making the decisions at the agency. Musk, Donald Trump and others have claimed action is being taken to tackle widespread fraud at the agency.

Dudek was appointed acting commissioner after he reportedly secretly shared information with Doge staff. He has threatened to shut down the agency in response to a court order barring Doge from accessing the data.

https://www.theguardian.com/us-news/2025/apr/06/musk-doge-social-security